Privacy Notice
Website: ktrlremodelingllc.com
Effective date: October 16, 2026.
Operator: K Torres Remodeling LLC. This website uses KTRL Remodeling as its brand name. In this notice, “we,” “us,” and “our” refer to K Torres Remodeling LLC.
Information you choose to provide
When you request information or an estimate, we receive the information you enter, such as your name, email address, phone number, project city and state, service interests, and project description. The photo estimate form also lets you send optional project photos. You can request an estimate without sending photos.
Please do not send Social Security numbers, payment-card details, passwords, financial documents, or unnecessary personal information in an inquiry. Leave faces, mail, identification documents, and other private details out of photos.
How we use it
We use inquiry information to understand your project, respond to you, prepare or discuss an estimate, coordinate a possible site visit, maintain relevant business records, and protect our website from spam or abuse. Sending an inquiry does not enroll you in advertising emails or text messages.
Who handles the information
The website uses WordPress with Hostinger hosting and form and security tools. Inquiry information is sent to our business email, including through email-delivery providers. Our business inbox is hosted by Google/Gmail. Authorized personnel may review your information to respond to the project request. If project coordination requires sharing with a subcontractor or other provider, we limit that sharing to information reasonably needed for that purpose.
Host, email, backup, and security providers may process technical information such as IP addresses, device/browser details, request times, and security events. Third-party services and links have their own privacy practices. See the Cookie Notice below for browser storage and external resources.
Project photos
Photo uploads are for reviewing and responding to your inquiry. They are not permission to publish images on our website, social media, or advertising. We will seek separate authorization before using private inquiry photos for public promotion.
Photos can contain identifying details and location metadata. Only upload photos you are authorized to share. Files may be processed temporarily by the website and remain in the email copies sent to the business. Removing a website upload does not remove a delivered email attachment or a provider backup.
Retention and protection
We retain information for the project-related, recordkeeping, security, and legal purposes for which it is needed, then delete or anonymize it when reasonably practicable. Contract and project records may require longer retention than an unanswered inquiry. Retention depends on whether your inquiry becomes a project, our continuing relationship, applicable recordkeeping duties, and the need to resolve disputes. You may contact us to request deletion of an inactive inquiry. Email copies and provider backups may remain until handled under their retention processes.
We use reasonable access and security measures, but no website or email system can guarantee absolute security. We do not ask for sensitive financial or identity documents through these inquiry forms.
Your questions and choices
Contact torresremodeling1995@gmail.com or (571) 268-1684 to ask about your information, request a correction or deletion, or stop project follow-up. We may need to verify a request and retain information where necessary or required by law. We will handle any applicable statutory request and appeal rights under the law that applies to your situation.
Children and updates
This website is intended for adults seeking remodeling services and is not directed to children under 13. If you believe a child has submitted personal information, contact us. We may update this notice as our services and data practices change; the published notice will state its effective date.